Meet Luke Jansen from The Professionals. Luke uses conveyIT in almost all of his real estate transactions.

When asked what is the one thing Luke liked about conveyIT he said, “It’s important that settlement days go smoothly. It can often get messy so we need all the help we can get. We love it when the conveyancing lawyer is using conveyIT as it really gives us a head start on settlement day”

Luke Jansen, The Professionals

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Featured Case Study:The Professionals

A case study on Luke Jansen from Professionals Redcoats

Professionals Redcoats is the largest real estate firm in Lower Hutt. It is locally owned and began as the Lower Hutt branch of Capital Real Estate in 1982. In 1989 it joined the Professionals Marketing group which it remains a member of to this day. Professionals Redcoats operates from four locations across the Hutt Valley and has a team of 90 staff most of which are involved in property transactions. With over 50% market share in the Hutt they are proud of their reputation as a dynamic, progressive and professional company that consistently strives for high standards of excellence so its customers receive the finest service. conveyIT has a part to play in the delivery of this expectation. “This industry is about people so the personal touches are important to us” says Luke

We are always well organised but it’s one less thing to think about. It saves us the embarrassment of contacting our clients only to find that they were told about something 2 hours prior! Luke Jansen, Professionals Redcoats

Luke Jansen has been in real estate for 22 years and has seen plenty of changes over that time. “Once a property goes into contract it’s a busy time for us. There are often a number of parties to be kept informed every step of the way”.

 

conveyIT’s alerts and notification features are immediate so all parties to the transactions are alerted automatically by email or text message or both. “We are always well organised but it’s one less thing to think about” Luke said. “It saves us the embarrassment of contacting our clients only to find that they were told about something 2 hours prior!”

It’s important that settlement days go smoothly. It can often get messy so we need all the help we can get. We love it when the conveyancing lawyer is using conveyIT as it really gives us a head start on settlement day. Luke Jansen, Professionals Redcoats

conveyIT sends alerts and notifications at key points in the transaction. Alerts and notifications can be replied to which is a convenient and fast way for parties to correspond during transactions. As social media and other forms of electronic messaging become more common place, clients expect to be able to communicate in this way. Communications, and responses to them, need to be immediate and easy. conveyIT allows for this. Settlement day is a big day in people’s lives, especially those buying their first home. Luke said, “It’s important that settlement days go smoothly. It can often get messy so we need all the help we can get. We love it when the conveyancing lawyer is using conveyIT as it really gives us a head start on settlement day”. Luke concluded by saying “This kind of service is greatly appreciated by me and my team, it saves us valuable time and effort”.

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