Holland Beckett is a large provincial law firm based in Tauranga but with 4 offices throughout the Bay of Plenty. It is a multi-disciplined practice with approximately 25% of its business is related to property law. Conveyancing plays a big part in the business with approximately 1400 conveyancing transactions per year. Holland Beckett prides itself on “plain English law” which was one of the many key benefits they were looking for in conveyancing workflow software. In Feb 2011 they implemented conveyIT and 4 ½ years on they are conveyIT’s biggest client. Sharline Fitzgerald is the practice manager at Holland Beckett.

We don’t pass the cost of conveyIT on to our customers so it was important that these benefits were realised in order to get a return on our investment. Sharline Fitzgerald, Holland Beckett Lawyers

When they first looked around for a conveyancing solution the key benefits they were looking for were risk management, a tool that would assist in training new staff, a product that had a communication system to keep their customers and stakeholders up to date, and a workflow that handled the more unique situations that don’t come up every day. “All these benefits have been realised” Sharline said. “We don’t pass the cost of conveyIT on to our customers so it was important that these benefits were realised in order to get a return on our investment” she added.

Sharline commented that they use conveyIT to on-board their new graduate lawyers and legal staff, some of the legal staff have been working in conveyancing for many years and they will often comment on how easy conveyIT is to learn and use. “It’s particularly important with new lawyers to have a tool that guides them through the less common transactions. It’s so easy to miss out on an important detail like body corporate declarations or giving tenants notice. conveyIT is brilliant in this area” she said.

I use it (conveyIT) every day often for as much as 50% of my day. I couldn’t do my job as well without it, it literally runs my life! Sarah Dewhurst, Legal Executive