24 Sep Installation Fees
A standard installation fee applies provided that customer’s hardware or software complies with CSL’s requirements (see our terms and conditions which can be viewed HERE). Installation fees are one off fees levied prior to access being made available to the customer and are calculated for a single office as follows:
| 1-3 users: | $2,000.00 |
| 4-6 users: | $3,000.00 |
| 7-10 users: | $4,000.00 |
| 10+ users: | $POA |
ADDITIONAL OFFICE LOCATIONS:
| Additional office or location | $750.00 |
| Infinitylaw contact and document integration | $500.00 |
| Other document file server configuration | $500.00 |
| Alternative email gateway configuration | $250.00 |
INSTALLATION FEES COVER THE FOLLOWING:
a. the creation of a unique cloud tenant environment specific to the licensee;
b. the setup of conveyIT Maestro for one brand or location as appropriate;
c. the initial establishment of an administrator with the capability of establishing additional users;
d. the initial setup of preferences (browser themes and colours) and the upload of preferred logo for display on the licensees browser;
e. initial set up of authorised sign offs (people who will sign customer and workflow documents);
f. set up of the licensees text messaging preferences based on Clickatell;
g. the provision of a library of standard templated precedent documents and/or correspondence defined at the time of delivery and installation;
h. customisation of these standard precedent documents and or/correspondence with the licensees brand, preferred font, and paragraph styling for one brand or office location;
i. a complete set of user manuals sufficient for users within one brand or office; and
j. initial user training in accordance with sub clause five of this agreement and on the basis that delivery is within one brand or office based on an “over the web” remote style of training delivery.
The customer must ensure all users are available for web based training at the arranged time. Additional sessions or on-site training will incur additional cost as shown below.
