Customisation Fees

24 Sep Customisation Fees

The following schedule of fees will be charged for specific customisation requests that are beyond the scope of the standard installation as above.


Environment Changes
Set up of additional brands or office locations requiring a different brand including the setup of document, email and text templates for additional brands (including preferred font, paragraph styling, preferred subject lines and logo upload).
$250 per brand
Note: Based on a standard template, does not include customisation of individual configuration.

Set up of additional users if not set up by your administrator
$100.00 per hour
Minimum charge 1/2 hour

Set up of text gateways and server configuration to allow responses to notification text messages
$250

Set up of additional sign offs for additional brands
$100.00 per hour
Minimum charge 1/2 hour


Customisation of workflow or the documents within it
Changes to tasks within the list without links
$150 per hour

Changes to tasks with links (documents, or URL’s)
$150 per hour

Changes to documents (wording changes, paragraph insertion, font or style changes post the initial installation phase, brand or logo changes)
$150 per hour. Quote provided against change specification provided.


User Documentation and Training
User manuals for additional brands or offices
$50 per manual

On site or one-on-one training
$400 per session based on a 3 hour seminar or workshop (travel costs may also be charged if outside the Greater Wellington area)